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Shipping Information
We use UPS ground or the US Postal Service to ship all standard orders. Expedited services and orders containing aerosols, chemicals, batteries and other regulated material must ship via UPS and require a street address or “911” rural route address. UPS will not deliver to a PO Box. All orders are subject to a $1.75 handling fee. Shipping is FOB from Anamosa, IA.
No Free Shipping on Air Orders.
UPS Next Day Delivery:
We must receive your order by 6:00 p.m. Central Time. Next Day is offered only
in the continental U.S. and is not available for C.O.D. shipment.
UPS 2nd Day Air
Gets your order to you within two days, we must receive your order by 6:00 p.m. Central
Time (including Alaska, Hawaii and Puerto Rico). Next Day/2nd Day delivery does not include weekends,
except for special higher-cost Saturday delivery.
UPS Saturday Delivery
Means parts ordered Friday by 6:00 p.m. Central Time may arrive by 3:30 p.m. Saturday,
although delivery is not guaranteed by UPS. There is an extra $12.50 per package charge in addition to the
next day delivery charge for this service. This service is available from 6 p.m. Thursday through 6 p.m.
Friday, Central Time. (No C.O.D.s; not available in all areas.)
| Shipping Information for Continental U.S and APO/FPO Addresses Ground Shipping Rates | |
|---|---|
| Invoice Total | Rate |
| $0 - $99.99 | $7.99 |
| $100.00 - $149.99 | $12.99 |
| $150.00 - $199.99 | $16.99 |
| $200.00 - $299.99 | $18.99 |
| Over $299.99 | FREE |
|
No Free Freight on the Following Items. All charges are continental USA only. Higher rates apply to other destinations. |
|
|---|---|
| Bike Lifts | $25.00 |
| Extra Wide Bike Ramp | $50.00 |
| Complete Motors | $100.00 |
| Rolling Chassis/Bike Kits | $175.00 |
| Trailer in a Bag/Kendon Lifts | $200.00 |
| Cruiser Caddy Ramps | $300.00 |
| Handy Lifts | $300.00 |
| C.O.D. | Add $10.00 |
In a Hurry?
Upgrade to Simplified Flat-Rate Shipping for 3-Day, 2-Day and Next Day UPS Deliveries in the Continental United States! Flat-rate UPS Next-Day,
2nd-Day and 3-Day shipping is available for packages of 20 lbs. or less. Excludes gas tanks, fenders, handlebars, highway bars, exhaust, seats,
tires, and wheels. Make sure you place your order by 6 p.m. C.S.T.
NEW! Oversized Flat-rate shipping is for packages over 20 lbs. Oversized flat-rate includes gas tanks, fenders, handlebars, highway bars, exhaust, seats, tires, and wheels. Must order by 6 p.m. Central Time.
| Nationwide Flat Rates for Next Day, 2-Day and 3-Day Shipping (Under 20 lbs., some exclusions apply) | |
|---|---|
| Next Day Air | $34.99 |
| 2-Day Air | $23.99 |
| 3-Day Select (guaranteed) | $19.99 |
| Oversized Flat Rate (Over 20 lbs.) |
|
|---|---|
| Next Day Air | $69.99 |
| 2-Day Air | $49.99 |
| 3-Day Select (guaranteed) | $39.99 |
Shipping Charges
No minimum order required. No order is too small for us to fill and ship. See chart of shipping charges above for ground packages in the
continental U.S. Shipping costs to Alaska, Hawaii, Guam, Virgin Islands and Puerto Rico (1st Class or 2nd Day Air only) are based on weight
and size of merchandise, with a $10.00 minimum.
We do not pay freight on bike lifts, engines, extra wide bike ramps, rolling chassis kits,
trailers in a bag and Handy Lifts.
Free Ground Shipping in the Continental U.S. and to APO/FPO Addresses on Orders Over $299.99!
We pay the cost of UPS or USPS ground shipping in the continental United States and to APO/FPO addresses on orders over $299.99. Bike lifts,
complete motors, extra wide bike ramps, rolling chassis kits, trailers in a bag and Handy Lifts not included.
NEW GOLD CLUB SHIPPING RATES!
Gold Club members receive FREE SHIPPING on all orders over $199.99!
* Some exclusions apply.
Questions About Your Order?
Send us an Email from our contact page, or
call our customer service line at 1-800-338-1747. They’ll be glad to help you.
Customer service hours are:
7:00am - 9:00pm Mon.-Fri. (Central Time)
7:30am - 5:00pm Saturday (Central Time)
Delivery Process
Delivery is based on availability of parts. Please allow 7 to 10 working days (not including Saturday, Sunday, or
Holidays) for delivery of orders within the U.S.
Damaged Shipments
If the package you receive is damaged in shipping, do not refuse delivery.
Contact J&P Cycles® and we will make the necessary arrangements.
Before Your Order Arrives
Call our customer service line. When you call, they’ll need the following information:
- Customer number or the name and address the order was placed under.
- The order date.
- What part number(s) you ordered.
After Your Order Arrives
Inspect your parts when they arrive. Your packing slip can answer the most frequently asked questions. If you still have a question, call
our customer service line. When you call, they’ll need the following information:
- Customer number (located on invoice above your name).
- Name & address the order was placed under.
- What part number(s) you ordered.
- The order date.
- Your invoice number (located in the upper right hand corner of invoice).
