Frequently Asked Questions:
How do I use a gift card at jpcycles.com?
You may use your J&P Cycles® Gift Card on the web, you will see this choice
on your checkout screen; by phone, tell your sales representative that you have
a J&P Cycles® Gift Card; or at a J&P Cycles® retail location or Mobile Showroom,
simply present your Gift Card at the register.
How quickly can I use my card?
As soon as you receive your J&P Cycles® Gift Card, it is ready to use.
What is a PIN?
A PIN is a personal identification number assigned to each card for security purposes.
Can I buy something that costs more or
less than card amount?
Yes. If your purchase totals less than the Gift Card amount you will have a balance
on the card. If your purchase totals more, you simply pay the difference with another
payment option. Your Gift Card can be re-loaded at any time.
Where are my card number and PIN located?
You will find both numbers on the back of your Gift Card. The 4-digit PIN is located
to the right, below the magnetic strip. The card number is the 19-digit number on
the bottom of the card.
Can I store gift card information in
my account?
No, we are unable to store this information.
Can I pay with more than one gift card?
Yes. Just present any number of Gift Cards for you purchase. Online use of Gift
Cards is restricted to 15.
Can I return or refund my gift card?
Yes. It will be credited to the original form of payment.
How do I activate a gift card?
The Gift Card is activated when you receive it. There is no procedure required.
How do I check my gift card balance?
you can check it online by clicking the link at the top of this page,
by calling the 800 number on the back of the card, or presenting it to a sales associate
at a J&P retail location.
What if my gift card has been lost or
stolen?
We're sorry, but a Gift Card is just like cash, so keep it safe. If you lose your
Gift Card, we cannot replace or refund the money.
What can I buy online with J&P Cycles®
gift cards?
Any product on our website, except other Gift Cards or Gift Certificates.
Show All
Do I need to keep my gift card after
I've used it?
Yes, you can reload the card at any time.
What shipping options are available when
I order J&P Cycles® gift cards?
Shipping options for J&P Cycles® Gift Cards include: Standard, 1-day, 2-day,
and 3-day.
How soon will my J&P Cycles® gift cards
arrive?
Your J&P Cycles® Gift Card will arrive in 7 - 10 business days, depending on
shipping method.
Do dormancy fees apply to J&P Cycles®
gift cards?
Dormancy fees do not apply to J&P Cycles® Gift Cards.
Are gift cards Taxed?
Gift Cards are not taxed when purchased, however shipping and handling charges for
purchases made may be subject to sales tax. Any applicable taxes will be charged
when the gift card is redeemed.
How do I redeem a gift card?
You may use your J&P Cycles® Gift Card one the web, you will see this choice
on your checkout screen; by phone, tell your sales representative that you have
a J&P Cycles® Gift Card; or at a J&P Cycles® retail location or Mobile Showroom,
simply present your Gift Card at the register.
How do I purchase a gift card?
You may purchase a Gift Card online, by phone, or at a J&P Cycles® retail location.
Can I have a gift card delivered to my
friend?
Yes, if you have 30 days of order history. Otherwise the Gift Card must be shipped
to your address.
May I reload a gift card?
Yes, it may be loaded for any amount from $20 to $1,000.
What if I already have a gift certificate?
You may redeem Gift Certificates online, by phone, or at a J&P retail location.
What if I lose my gift card?
We're sorry, but a Gift Card is just like cash, so keep it safe. If you lose your
Gift Card, we cannot replace or refund the money.
How quickly is a gift card activated?
As soon as you receive your J&P Cycles® Gift Card, it is ready to use.