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Contact Us:
J&P Cycles
651 Canyon Dr, Suite 100
Coppell TX 75019-3855

We can be contacted via email here.

You can also reach us by telephone at 1-800-318-4823. Your call to our sales and service department could be monitored. If you do not want your conversation to be monitored, just let your representative know.

Privacy Policy Effective Beginning July 13th, 2017

Privacy Policy


Rev 7/13/2017
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit or purchase product from our jpcycles.com website (“Site”) and our practices for collecting, using, maintaining, protecting and disclosing that information. This Privacy Policy may change from time to time.

Site Security


We offer a fully secured online environment for your privacy and protection. If you place an order online, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form is used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. The financial information we collect is used ONLY to bill you for products you purchase.

Your Information


J&P Cycles will only collect the information of people who do the following:

  • Communicate with us via email or chat
  • Make postings in any of our Forum (see Forum Users section below)
  • Enter a contest or promotion
  • Create an online account
  • Request a catalog
  • Make a purchase

As you navigate through the Site we may automatically collect information, including usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies. We also collect information you provide by filling out forms or requests on our Site.


THIRD PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES


Some content or applications, including advertisements, on the Site are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. J&P Cycles will not sell or disclose your email address to another company for commercial purposes (though we may disclose your information to our service providers for the purpose of providing services to us), nor do we make our email database available to the public. If you supply us with your postal address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by providing us with your exact name and address. We will be sure your name and postal address is removed from the list. We make portions of our customer mailing lists available to carefully screened companies that offer products and services we believe you may enjoy. If you do not want to receive those offers and/or information, please let us know by contacting us at jpcycles.com/support


DISCLOSURE OF YOUR INFORMATION


We may disclose aggregated or de-identified information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our Site users is among the assets transferred, and you agree to and do hereby consent to our assignment or transfer of rights to your personal information.
  • To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms (jpcycles.com/terms) and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Cookies


We use cookies to store information between visits to our site. Cookies are a mechanism to remember information about a visitor from one page to another. We use cookies to remember your name and the contents of your shopping cart. Turning off cookies or rejecting the jpcycles.com cookie will prevent you from making purchases from the website. The information contained in the cookies only contains information about your visit to our website, and no other personal information. We cannot and do not track your actions on any internet locations other than www.jpcycles.com, community.jpcycles.com, support.jpcycles.com, and blog.jpcycles.com.

Choices About How We Use and Disclose Your Information


We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website (www.adobe.com). If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from Us. If you do not wish to have your email address or other contact information used by us to promote our own products or services, you can opt-out by at any other time by logging into the Site and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to customerservice@jpcycles.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience or other transactions.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out. You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request customerservice@jpcycles.com. For this opt-out to function, you must have your browser set to accept browser cookies.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative by going to http://optout.networkadvertising.org/#!/.

Browsing


When you visit this web site, we collect information about your visit. We collect your IP address, browser type, domain name, where in our site you visit, and the length of time of your visit. This information is for internal use and helps us better our service by showing our peak usage, busiest times, and server needs.

California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email (customerservice@jpcycles.com) or write to us at http://www.jpcycles.com/support.


Children Under the Age of 18


This Site is offered and available to users who are 18 years of age or older. We do not collect or maintain personal information from people we actually know are under 18 years old. If we obtain actual knowledge that a user is under 18 years old, we will use our best efforts to remove that person’s user information from our database. If you do not meet all of these requirements, you must not access or use the Site.

Illegal Activities


We will cooperate with law enforcement and judicial authorities, and we may provide personally identifiable information to appropriate government authorities upon receipt of a subpoena or court order, or to cooperate with a law enforcement investigation. We will fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We also reserve the right to report to law enforcement agencies activities that we in good faith believe to be illegal.


Data Security


We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All personal information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL or other encryption technology, or will use our third party payment processors, who will use appropriate security procedures. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. You should not share your password with anyone. We are not responsible for any use of your login or other information due to your login information being used by a third party (unless such use is due to our negligence). We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.


Forum Users


The following policies apply to those who use our any of our forum (see http://community.jpcycles.com/).

  1. Content you post, upload, publish, link to, transmit, record, display or otherwise make available (collectively, “post”) to any of our forums (“Forum”), including, but not limited to, text, text messages, profile text, chat, videos (including streaming videos), photographs, or artwork, whether publicly posted or privately transmitted (collectively, “content”) may be published or otherwise readable or viewable by others. You are responsible for all content that you post through the Forum. You may not post content that:
    • Is not your own original creation or that you do not have permission to use (keep in mind that just because something on the internet does not have a copyright notice on it doesn’t mean you can use it without permission);
    • Infringes the copyright, trademark, patent right, or other proprietary right of any person or that is used without the permission of the owner;
    • You know to be inaccurate;
    • Is pornographic, sexually explicit, or obscene;
    • Provides or links to material that exploits people in a sexual, violent or other illegal manner, or solicits personal information from anyone under the age of 18;
    • Violates the rights of privacy or publicity of any person;
    • Is harassing, libelous, slanderous, or defamatory;
    • Contains video, audio photographs, or images of or any personally identifying information about any person without their consent or about any person who is a minor;
    • May be deemed generally offensive to the community, including blatant expressions of bigotry, prejudice, racism, hatred, profanity or religious or political radicalism ;
    • Includes advertisements, promotions, solicitations, spam, or offers to sell any goods or services for any commercial purpose;
    • Is off topic;
    • Is intended to provide professional advice, including but not limited to, the provision of medical treatment, or legal, financial or investment advice;
    • impersonates, or otherwise misrepresents affiliation, connection or association with, any person or entity;
    • Provides information or data you do not have a right to make available under law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information);
    • Is intended to solicit, recommend, endorse, or offer to buy or sell any securities or other financial instruments, tout stocks, or recommend that any particular security, portfolio of securities, transaction, or investment strategy is suitable for you or any specific person;
    • Violates any local, state, federal, and/or international laws or regulations;
    • Promotes or provides instructional information about illegal or illicit activities, such as making or buying illegal weapons or drugs, violating someone’s privacy, or providing, disseminating or creating computer viruses;
    • Disrupts the normal flow of dialogue, causes a screen to “scroll” faster than other users are able to type, or otherwise negatively affects other users’ ability to engage in real time exchanges;
    • Solicits passwords or personal identifying information for commercial or unlawful purposes from other users or disseminates another person’s personal information without his or her permission;
    • Publicizes or promotes commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes;
    • Contains software viruses or any other computer code, files, or programs designed to destroy, interrupt, or otherwise limit the functionality of any computer software, computer hardware, or other equipment; or,
    • Is intended to overwhelm, cause technical disruptions of or denial of service to our servers.
  2. We may remove any content that violates this Privacy Policy or that we determine is otherwise not appropriate in our sole discretion.
  3. By posting or transmitting content on the Forum, you:
    • Represent and warrant that (i) all information that you submit upon creation of your account, including information submitted from your Facebook or other social media login account, is accurate and truthful and that you will promptly update any information provided by you that subsequently becomes inaccurate, incomplete, misleading or false.
    • Represent and warrant that you are the creator and owner of, or have the necessary licenses, rights, consents, and permissions to use and to authorize us and other users to use and distribute your content as necessary to exercise the licenses granted by you in this Privacy Policy and in the manner contemplated by us and this Privacy Policy.
    • Certify that you are at least 18 years old;
    • Agree to and do hereby grant us and our licensors, affiliates, partners, successors and assigns, a nonexclusive, perpetual, irrevocable, worldwide, sublicensable, transferrable, royalty-free right and license to use, store, display, publish, transmit, transfer, distribute, reproduce, rearrange, edit, modify, aggregate, create derivative works of and publicly perform the content that you post via the Forum or otherwise submit to us for any purpose, in any form, medium, or technology now known or later developed. You also acknowledge that (i) we may have already created, or be in the process of creating, content that may be substantially similar to your ideas at the time you submit those ideas to us, and (ii) elements of your ideas may not be subject to protection under copyright laws. You also agree to and do hereby grant us a license to use your user name in connection with our use of any content you provide to us. You also consent to the display of advertising within or adjacent to any of your content. Any comments or materials you send to us, including feedback data, such as questions, comments, suggestions and any other response shall be deemed to be nonconfidential.
  4. Intellectual Property Rights Policy; DMCA Notification We respects the rights of intellectual property holders. If you believe that any content on any of our Forum violates these your intellectual property rights, you can report such violation to us in accordance with the Digital Millennium Copyright Act (17 U.S.C. §512). In the case of an alleged infringement, please provide the following information:
    • A description of the copyrighted work or other intellectual property that you claim has been infringed;
    • A description of where the material that you claim is infringing is located on the Forum (including the exact URL);
    • An address, a telephone number, and an email address where we can contact you;
    • A statement that you have a good faith belief that the use is not authorized by the copyright or other intellectual property rights owner, by its agent, or by law;
    • A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner's behalf; and
    • Your electronic or physical signature, or that of the person authorized to act on behalf of the owner of the copyright or other right being infringed.
We may request additional information before we remove allegedly infringing material. You may report a copyright violation by providing the above information to the designated agent listed below.

Contact: Customer Service

Address: J&P Cycles, 253 Destination Daytona Lane Ormond Beach, Florida 32174

Phone: 800-318-4823

Fax: 386-615-6722

Email: customerservice@jpcycles.com

We will terminate the user account of any user who repeatedly submits content that violates our intellectual property policies. A repeat infringer is a user who has been notified of infringing activity more than twice and/or has had content removed from the Site more than twice.

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