Security and Privacy
13225 Circle Drive PO Box 138
We can be contacted via email here.
You can also reach us by telephone at 1-800-318-4823. Your call to our sales and service department could be monitored. If you do not want your conversation to be monitored, just let your representative know.
We offer a fully secured environment for your privacy and protection. If you place an order online, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form is used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. The financial information we collect is used ONLY to bill you for products you purchase.
J&P Cycles will only collect the information of people who do the following:
- Communicate with us via email
- Make postings in our Rider's Forum area
- Enter a contest or promotion
- Creat an online account
- Request a catalog
- Make a purchase
J&P Cycles will not sell your email address to another company, nor do we make our email database available to the public.
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by providing us with your exact name and address. We will be sure your name is removed from the list.
We make portions of our customer mailing lists available to carefully screened companies that offer products and services we believe you may enjoy. If you do not want to receive those offers and/or information, please let us know by contacting us.
When you visit this web site, we collect information about your visit. We collect your IP address, browser type, domain name, where in our site you visit, and the length of time of your visit. This information is for internal use and helps us better our service by showing our peak usage, busiest times, and server needs.
We will cooperate with law enforcement and judicial authorities, and we may provide personally identifiable information to appropriate government authorities upon receipt of a subpoena or court order, or to cooperate with a law enforcement investigation. We will fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We also reserve the right to report to law enforcement agencies activities that we in good faith believe to be illegal.