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Questions About Your Order?

Before Your Order Arrives

Contact our customer service representatives. When you do, they’ll need the following information:

  • Customer number or the name & address the order was placed under.
  • The order date.
  • What part number(s) you ordered.

After Your Order Arrives

Inspect your parts when they arrive. Your packing slip can answer the most frequently asked questions. If you still have a question, contact our customer service line. When you call, we will need the following information:

  • Customer number (located on invoice above your name.)
  • Name & Address the order was placed under.
  • Your invoice number (located in the upper right hand corner of invoice.)
  • What part number(s) you ordered.
  • The order date

Before You Contact Us

To speed your order and make your purchase as easy as possible, please make note of your motorcycle's model description and year. It's also a good idea to keep a record of modifications you made in the past that might affect the fitment of new parts. Have your credit card ready. Be sure of the card’s billing address and your shipping address. Finally, be ready to give your customer service representative your customer number and catalog source code found on the back cover of your catalog.

Contact Us

Our Goal is 100% Customer Satisfaction

At J&P Cycles, our goal is 100% customer satisfaction. We take pride in providing exceptional customer service and free technical support. In the event you have a problem with your order, it’s our objective to make sure you are satisfied. If you have any issues with your order, please contact out knowledgeable customer service team or our technical support experts to resolve your issue. 

About Our Prices

Prices and descriptions are subject to change without notice. All prices are in U.S. dollars. Suggested retail prices listed in distributor catalogs may vary from J&P Cycles’ retail prices. Items can be withdrawn from sale at any time because we cannot control price increases from our distributors (we will not charge you the increased price without notifying you first). Not responsible for typographical errors. WE RESERVE THE RIGHT TO SUBSTITUTE PRODUCTS FOR COMPARABLE OR LIKE ITEMS.

Ordering

Ways to Order

Ordering Online All of the products in our catalogs, plus thousands more, are available for purchase online 24 hours a day, 7 days a week. We offer a secure environment for your privacy and protection.

Ordering by Telephone In the United States and Canada, please call: 1-800-318-4823. From all other locations worldwide, please call: 1-386-603-7090

Ordering by Fax Fax your orders 24-hours worldwide: 1-972-304-6086

Sales Tax

According to state laws concerning sales and use tax liability, we are required to charge sales tax based on products and services sold in Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, & Wyoming. If you are exempt from being charged sales and use tax, please email your tax exemption certificate to [email protected].

Tires and Batteries purchased may require a Recycling Fee based on ship to address. The Recycling fee is required by state law to reduce the amount of waste. This fee will be collected as part of sales tax during checkout. For more information on sales tax and fees, please contact your state's Tax Department.

Special Orders

If you want a product we do not have, we will try to find it for you. All special order parts require the entire order to be paid in advance. There are no returns allowed on special orders.

Closeout Information

Closeout items are sold at reduced prices to sell remaining inventory. Once sold out, closeout items cannot be purchased any longer. Closeout items cannot be returned unless defective, but are eligible for the Free Exchange program if the replacement size is in stock. Closeout items are not guaranteed to be the most recent models of the item.

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Paying for Your Purchase

J&P Cycles Gift Card

J&P Cycles gift cards can be used on any purchase from J&P Cycles and will not expire. They are available in select denominations and can be used by phone, fax, online or in person. Visit our gift cards page or call our customer service line and ask any sales representative for details.

Credit Card Security Information

When you place an order, J&P Cycles authorizes your credit card to make sure sufficient credit is available. A hold is placed on those funds equal to your order total until the order is fulfilled.

In order to keep your information safe and secure, and to prevent fraudulent transactions, we have certain security measures in place.

By Mail

Use personal checks, money orders or cashier’s checks. Do not send cash! Personal checks must have your name, and address pre-printed. Starter checks and credit card checks will not be accepted. Once your order and payment is received, please allow 3 to 5 business days for delivery, based on availability of parts. Any check or money order returned unpaid will be charged an additional service fee. If ordering by mail, it is a good idea to validate pricing on our website or with our customer service team before sending in your order form.

PayPal®

With PayPal Express Checkout, you can make secure, fast and easy online payments every time you shop online.

PayPal Features:

  1. No need to enter your financial information each time you make a purchase online.
  2. Your personal financial information is never shared with a merchant or seller because PayPal verifies the transaction.
  3. Your private information is encrypted using PayPal's award-winning technology.
  4. PayPal is FREE for buyers.

PayPal Steps:

  1. During checkout, click the "Pay With PayPal" button.
  2. You will be transferred to the PayPal website.
  3. Log into your PayPal account, or sign up for a new account.
  4. Approve the transaction.
  5. You will be returned to the J&P Cycles website.
  6. Your payment will not be processed until you complete your order at the J&P Cycles website.

PayPal Restrictions:

  1. We only ship to verified PayPal addresses.
  2. PayPal is only available on orders with a known shipping amount and order total.
  3. PayPal is available in select countries, including:
    • United States
    • Canada
    • Australia

Read more at www.paypal.com

PayPal Credit

Buy Now. Pay Over Time.
No Payments + No Interest if paid in full in 6 Months.
On orders over $99. Subject to Credit Approval.

PayPal Credit Steps:

  1. Add items to your cart.
  2. Choose PayPal Credit at checkout.
  3. Answer two quick questions and accept the terms.

See Complete Terms and Conditions of PayPal Credit

Affirm

Pay Over Time
Make easy monthly payments on terms that you choose.
Quick and Easy
Enter a few pieces of information for a real-time decision.
No Hidden Fees
Know up front what you'll owe, with no hidden costs and no surprises.

Checkout Steps:

 
  1. Select Affirm as your payment method at checkout
  2. Click 'Confirm Order'
  3. You will be redirected to the Affirm application flow
  4. Enter your phone number and additional info as needed
  5. If approved, choose your loan terms
  6. Confirm the loan agreement
  7. You will then be redirected to the J&P Cycles website

Restrictions

 

To sign up for Affirm, you must:

  • Be 18 years or older (19 years or older in Alabama or if you’re a ward of the state in Nebraska).
  • Not be a resident of Iowa (IA) or West Virginia (WV).
  • Provide a valid U.S. or APO/FPO/DPO home address.
  • Provide a valid U.S. mobile or VoIP number and agree to receive SMS text messages. The phone account must be registered in your name.
  • Provide your full name, email address, date of birth, and the last 4 digits of your social security number to help us verify your identity.

Learn more about the benefits of affirm at https://www.jpcycles.com/financing 

Fast Lane Financing

Checkout Steps:

  • Select Fast Lane as your payment method at checkout
  • Click 'Continue with Fast Lane by Sunbit'
  • You will be redirected to the Fast Lane by Sunbit application flow
  • Enter your phone number and additional info as needed
  • If approved, choose your loan terms
  • Confirm the loan agreement
  • You will then be redirected to the J&P Cycles website

Restrictions:

  • To sign up for Fast Lane by Sunbit, you must:
  • You must be 18 or older as required by state law.
  • You must have a bank-issued debit card for the down payment.
  • You must have a valid email address and mobile phone number.
  • You must have a valid street address or AFO/APO address.
  • Financing is subject to approval, based on creditworthiness, state of residence, and merchant location. Loans are not available in or to residents of Connecticut, Vermont, West Virginia, or Wyoming.

Fast Lane by Sunbit FAQs

How Does Fast Lane by Sunbit Work?

Fast Lane by Sunbit technology allows you to pay for your purchase over time choosing from a 3, 6, or 12-month loan option instead of all once.

What Happens if I Return an Item?

If you return an item, the merchant will need to notify Fast Lane by Sunbit so that we can process the return. Once Fast Lane by Sunbit is notified, the purchase will either be adjusted or canceled and the original payment method on file will be reimbursed in the event that a refund is owed.

Fast Lane by Sunbit Official FAQs

Fast Lane by Sunbit Frequently Asked Questions

Down payment required. 6- and 12-month plans subject to interest.
†Subject to approval based on creditworthiness and state of residence. Down payment req. 0-35.99% APR. NY residents: 0-15.99% APR. CO residents: 0-35.99% APR for loans of $1,000 or less; 0-20.99% APR for loans over $1,000 but not more than $2,000. 3-month 0% APR plan available for all qualified customers. 6- and 12-month plans subject to interest during entire term. Examples: A $300 purchase with 0% APR, repayable over 3 months, would have a down payment of approximately $60 and monthly installments of approximately $80. A $300 purchase with 29.99% APR, repayable over 12 months, would have a down payment of approximately $60 and monthly installments of approximately $23.40. Financing offered is made by Transportation Alliance Bank, Inc., dba TAB Bank, which determines qualifications for and terms of credit.

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Shipping

No minimum order required. No order is too small for us to fill and ship. See chart of shipping charges below.

Fast Standard Shipping

Free Ground Shipping only applies to order shipping to the Contiguous U.S. and to APO/FPO Addresses
Items that require additional shipping charges are excluded from free ground shipping. Examples of those items are: All Bike Lifts, Lift Gates, Complete Motors, Fairings, Frames, Handy, Titan, K&L Lifts, Kendon Lifts & Trailers, Rolling Chassis/Bike Kits, and Wide Bike Ramps.

*lower 48 contiguous states only, does not apply to international orders or HI/AK

Shipping Options and Prices

For Contiguous U.S. and APO/FPO Addresses

Shipping Rates

Merchandise Total RPM (Riders Plus Membership)
Fast Standard Shipping - $39.00 and up FREE FREE
Fast Standard Shipping - $0.00 to $38.99 $7.99 FREE
Free RPM 2-Day Shipping X FREE
Three Day $17.99 FREE
Second Day $20.99 $20.99
Next Day $34.99 $34.99
Saturday Delivery Unavailable Unavailable

All charges are continental USA only.

Subscribers receive free 2-Day shipping within the contiguous 48 US States on all qualifying orders. Not applicable in Alaska / Hawaii / U.S. Territories / international orders. Items that qualify for free 2-Day shipping are marked on the product page. P.O. Boxes and certain heavy, oversized, hazardous, or special order items may not be eligible. 2-day shipping is based on business days. Business days are Monday-Friday; Holidays, Saturday and Sunday are not included in shipping days. Items shipping 2-day do not get a reduced lead time and the expected arrival date is estimated, not guaranteed. Items that do not qualify ship at the standard rate. We will do our best to ship items together, but items that have different shipping rates may arrive separately.

Oversized Rates

Oversized Flat-Rate
Three Day $34.99
Second Day $44.99
Next Day $69.99

Oversized Flat-Rate Shipping for Three Day, Two Day and Next Day UPS Deliveries in the Contiguous United States!

Oversized Flat-rate shipping is for packages over 20 dimensional lbs. Oversized flat-rate includes gas tanks, fenders, handlebars, highway bars, exhaust, seats, tires, and wheels.

Must order by 3:30 p.m. Central Time.

Items that Require Additional Freight Charges

Bike Lifts $25.00
Lift Gate $100.00
Complete Motors $125.00
Fairings $50.00
Frames $50.00
Lifts & Trailers $300.00
Rolling Chassis/Bike Kits $175.00
Wide Bike Ramps $50.00

Shipping Methods

Fast Standard Shipping -  Delivery typically in one to five business days.

Three Day  - Delivery by the end of the third business day after an order has shipped. For example, if an order is placed Tuesday night and is processed/shipped on Wednesday, it would arrive on Monday of the following week. 

Two Day  - Delivery by the end of the second business day after an order has shipped. For example, if an order is shipped out on Monday, it will arrive on Wednesday. If the order is placed Monday night and ships out on Tuesday, it will arrive on Thursday.

Next Day  - Delivery the next business day after an order has shipped. An order that ships out on Thursday with Next-Day delivery would be delivered on Friday. An order shipping out on Friday with Next Day delivery would arrive on Monday.

PO Box Shipments

We do not ship to post office boxes at this time. In most cases, many Post Offices will return larger packages to sender because they do not accept or cannot handle larger parcels. In order to provide exceptional service and on time delivery of all items we do not ship to post office box addresses.

Military Shipping

J&P Cycles ships to all APO/FPO addresses to our military customers serving overseas. Military customers qualify for our free standard shipping rates. No free freight on oversized items. J&P Cycles ships via USPS to APO/FPO address which restricts hazardous items such as aerosols, chemicals, batteries and other regulated material that must ship via UPS ground shipping.

CURRENT USPS INTL RESTRICTIONS/CHANGES:

As of March 16, 2020, the Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

Those countries with changes currently in place are:
Australia, Austria, Cyprus, El Salvador, Lithuania, Netherlands, and Saudi Arabia

Additionally, some or all mail services have been suspended in the following countries:
Kuwait, Moldova, Norway, and Peru

Finally, shipping disruptions have been reported in the following countries:
Estonia, Latvia, Luxemburg, New Zealand, Panama, Portugal, Slovenia, and Spain

Please consult your local delivery services for details.

*These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Worldwide Shipping

We can ship to most locations using the: Postal Service (USPS) or United Parcel Service (UPS).

Shipping cost to all locations is based on the actual weight or dimensional weight, whichever is applicable. For shipping charges simply add your items to the cart and select the country you are shipping too. It’s that easy!
International customers must pay any customs charges, VAT, Taxes and other costs in addition to the shipping charge upon receipt of the shipment.

Delivery time frames are based on when the package leaves J&P Cycles. Areas requiring customs paperwork may experience a delay for processing. We do not guarantee shipping delivery dates. The following are approximations:

Canada & US Territories
USPS Priority International
Delivery 7-14 business days
UPS Express Delivery
2-4 Business Days

International
Priority International
Minimum of 14 business days
International UPS
7-10 days

Alaska, Hawaii, & Puerto Rico
Priority Mail
Allow 7-10 business days for Priority Mail
UPS Two DDay
Allow 2-3 days for UPS 2nd-day service.

APO/FPO
Priority Mail
Only service available to these locations.
Free Shipping
Applies to APO/FPO addresses on orders $59.00 and over.

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Delivery Process

Delivery is based on availability of parts. Please allow 1 to 4 business days (not including Saturday or Sunday) for delivery of orders within the United States.

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Worldwide Returns

Note: Use of the pre-paid return label is for your convenience only. The cost of return shipping will be deducted from your credit or refund. ($7.99 on packages up to 20 lbs, $12.99 on packages over 20 lbs. and/or oversized merchandise) We reserve the right to refuse any exceptions. For defective parts or parts sent in error, return shipping charges will be refunded in full.

The following items are excluded: All Bike Lifts, Cruiser Caddy Ramps, Complete Motors, Fairings & Trailer in a Bag, Rolling Chassis/Bike Kits, Wide Bike Ramps and Snow Plow Blades are excluded.

J&P Cycles Return Policy is the Best in the Industry!

We want you to be satisfied. Our return policy works like this:

Return the Parts

Returns must be made within 90 days of invoice. When making a return, shipping fees are not refundable. All returns must be in new condition. Defective parts or parts sent to you in error will be exchanged or refunded in full.

See our special warranty notes on exhaust systems, gas tanks, and electrical items.

Free Exchange Policy

Not sure it'll fit? No problem! We offer hassle free exchanges on selected items. Please visit our Free Exchange program for details.

How to Return an Order

Visit our simple and easy Return Center for instructions on processing your return.

Damaged Shipments

If the package you receive is damaged in shipping, do not refuse delivery. Accept the order and be sure to keep all packaging. Contact us and we will make the necessary arrangements to replace your order.

Special Returns Information

Some items have special warranties and return conditions from the manufacturer. These policies are to ensure the best possible experience in the event you purchase an item and have issues with that item. If your item falls under one of the following categories we will require you to contact us to resolve your issue or process your return.

  • Used and Damaged Parts: Any part which, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions, and/or subjected to improper handling, packaging or return shipping by the customer, will not be eligible for exchange, refund or warranty consideration. Remember, we can't return products to suppliers or re-sell them to other customers if you damage them when installing.
  • Exhaust Pipes and Mufflers: There is no warranty on exhaust pipes and mufflers with regard to discoloration. Bluing or discoloration is caused by tuning characteristics, cam timing, carburetor jetting, or overheating, and is NOT caused by defective manufacturing. Once you have started your motorcycle, there is no refund on exhaust pipes and mufflers, except in the case of a manufacturing defect.
  • Gas Tanks: You must use a gas tank sealer with new gas tanks in order for your warranty to be valid. We strongly recommend that all gas tanks be fitted, pressure-tested and sealed BEFORE painting in order to eliminate potential problems.
  • Seats/Saddlebags/Windshields: Once mounted, these items cannot be returned. Must be in new condition, with no evidence of wear or mount marks. We cannot re-sell a used seat, saddlebag or windshield to another customer, so please be careful before mounting your new seat, saddlebag or windshield to check fitment.
  • CDs, DVDs & Software: Once opened, CDs, DVDs and software cannot be returned unless defective.
  • Electrical Items: Once opened, electrical items cannot be returned, except in the case of a manufacturing defect. In some cases the manufacturer may require the item be sent back directly for inspection before replacing or repairing the item if it is covered under their warranty policy.
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Additional Standard Terms and Conditions

Terms of Service

Effective June 2021

These Terms of Use (the “Terms” or “Terms of Use”) describe the rules that apply to the websites and mobile applications of J&P Cycles (www.jpcycles.com), Cycle Gear (www.cyclegear.com), and RevZilla (www.revzilla.com, and collectively, the “Companies” or “we”, “our,” or “us”). (For the Terms of Use applicable to REVER, please click here.) These Terms are designed to protect you, us, and other users of our websites and apps. By accessing, downloading, using or browsing our websites or apps, you acknowledge and agree to be bound by these Terms. If you do not agree to these Terms or if you do not agree with our Privacy Policy, please do not use our websites or apps. Any use of our websites or apps that is inconsistent with these Terms is deemed unauthorized access.

Modifcation of These Terms of Use

We reserve the right to make changes to these Terms at any time, and will post an updated version here. Please check back from time to time to ensure you are aware of any updates or changes.

Limited Right to Use

In exchange for your agreement to these Terms and payment of any applicable fees, the Companies grant you a limited, non-exclusive, personal, revocable right and license to download, access, and use the functionality of our websites and apps. The rights to download and use the websites and apps are licensed to you and are not being sold to you. You have no rights in the websites or apps other than to use them in accordance with these Terms. The Companies reserve the right to terminate your access to our websites and apps at any time and for any or no reason. You may not remove or alter any notices found on our websites or apps, distribute, make derivative works of, reverse engineer, decompile, or disassemble the websites or apps. You may not access the websites or apps for the purpose of building a similar or competitive service, website, or app. You may not use any web crawler, robot, spider, or other automated method to retrieve, data mine, scrape or otherwise gather information or content available through the websites or apps.

Personal and Non-Commercial Use

Your use of our websites and apps is limited to personal and non-commercial use. You may display and download a single copy of our websites and apps onto your personal devices solely for your own personal, non-commercial use. Otherwise, you may not copy, reproduce, print, distribute, transmit, display, perform, publish, license, modify, translate, adapt, create derivative works from, transfer, sell or otherwise exploit the websites or apps, or any content, products or services obtained through them.

Eligibility to Use Our Websites and Apps

You must be 16 years of age to access or use our websites or apps, or to create an account with us.
You represent and warrant that (1) you are not a citizen of or located in a country or region that is targeted for comprehensive trade sanctions by the U. S. Government, (2) you will not access or use our websites or apps from such a country or region, and (3) you are not designated on the U.S. Treasury’s Specially Designated Nationals or Blocked Persons List or otherwise a person who is barred from doing business with U.S. persons or from receiving exports of goods or services from the U.S.

Privacy

Your privacy is important to us. Please review our Privacy Policy [link], which is incorporated into these Terms by reference.

Compliance with Applicable Law

It is our policy to comply with all applicable laws and regulations in operating our websites and apps. We ask that you do the same. By using our websites and apps, you are presumed to accept this request, and agree to comply with all applicable laws and regulations.

Intellectual Property

The Companies own all rights, title and interest in our websites and apps, as well as all text, content, graphics, interfaces, code and materials, the look and feel, selection and arrangement, design and organization of the websites and apps, and the compilation of the content, code, data and materials on the websites and apps, including all intellectual property and proprietary rights. The content of our websites and apps is protected under United States and other copyright laws, and is the property of the Companies. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit any of the content of our websites or apps, in whole or in part. No copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of the Companies or the copyright owner is permitted.
All words and symbols designated by ® or ™ and used on or in connection with our products or marketing materials on the websites and apps (collectively the “Marks”) are trademarks or registered trademarks of, and are proprietary to, the Companies or other owners that have granted the Companies the right and license to use such Marks. For clarity, there may be instances where trademark symbols are omitted for creative reasons, which does not impact the validity or enforceability of these Marks. You may not display or reproduce the Marks other than with our prior written consent, and you may not remove or otherwise modify any trademark notices from any content.
Any copying, distributing, transmitting, posting, linking, deep linking or otherwise modifying the websites or apps without our express written permission is prohibited. Any violation of this section may result in copyright, trademark, service mark or other intellectual property right infringement that may subject you to civil and/or criminal penalties. The Companies reserve the right to terminate your use of our websites and apps if you infringe our or any other person’s intellectual property rights.

User-Generated Content

Please read the following terms carefully. If you do not agree to all of these terms, please do not submit user-generated content to us or reply to our usage requests.

Submission of User Content

We offer features on our websites and apps that allow users to share information and content such as reviews, photos, text, and videos (“User Content”). We also allow you to share User Content with us by responding to one of our usage requests, or by tagging content you post on social media with any of our hashtags (including #YesRevZilla, #YesCycleGear, and #YesJPCycles).

Grant of License to the Companies

By uploading or otherwise sharing User Content through our websites or apps, by using any of our hashtags or by responding to a usage request made by us, you grant the Companies and our agents, affiliates, and related entities a non-exclusive, royalty-free, irrevocable, worldwide, perpetual, and transferable license to use, store, reproduce, distribute, publish, sub-license, import, export, modify, and make derivative works of your User Content along with your name and/or social media handle in all digital and physical channels for any purpose including all promotional, marketing, advertising and other commercial and non-commercial purposes. The Companies may use, reproduce, distribute, combine with other materials, alter and/or edit your User Content in any manner in their sole discretion, without any obligation or additional permission from you. You agree to waive any right you may have to be named in the User Content, and allow us to use your User Content without any reference or attribution.

Representations and Warranties

By using our websites or apps, responding to our usage requests, or using any of our hashtags on social media, you represent and warrant that you: (i) have the right to transmit, distribute, replicate, and post any User Content you submit, (ii) you are the copyright owner or have the copyright owner’s permission required to grant the rights to the User Content described in these Terms, (iii) you hold the rights necessary to grant the licenses described herein, (iv) you have obtained the express consent of each person, if any, depicted in the User Content, (v) if any people pictured or mentioned are minors, you have obtained the express permission of their parents/guardians to have their image and/or name used by the Companies, (vi) your User Content, and the Companies’ use of that User Content as permitted under these Terms, do not and will not violate, misappropriate or infringe any intellectual property rights, publicity rights or other proprietary rights of any third party, and (vii) your User Content does not violate any law or other regulation and is not inappropriate under the rules described below. You expressly release the Companies from any claims, damages, actions, or liabilities arising from our use of the User Content as permitted herein..

Content Guidelines

If you choose to submit User Content through our websites or apps or use any of our hashtags on social media, please use good judgment. By using our websites or apps or using any of our hashtags on social media, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through our websites or apps any of the following:

  • Content that is sexually explicit, violent, derogatory, unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, an invasion of another individual’s privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
  • Content that promotes illegal drug, tobacco or firearms use;
  • Content that constitutes, encourages or provides instructions for a criminal offense, violates the rights of any individual or group, or that otherwise creates liability or violates any local, state, national or international law;
  • Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
  • Content that uses the names or likenesses of persons living or dead without their permission or that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
  • Content that identifies, or relates to children under the age of 16;
  • Unsolicited advertising or links to other commercial sites;
  • Anyone else’s personal information (such as someone else’s name, address, phone number, email address, Social Security number, credit card number or other personal information);
  • Viruses, corrupted data or other harmful, disruptive or destructive files;
  • Content that is unrelated to the topic of the forum or area in which such content is posted;
  • Content that communicates messages inconsistent with the positive good will of the Companies; or
  • Content that, in the Companies’ sole judgment, is objectionable, or which may expose the websites, apps, or their users to any harm.

The Companies take no responsibility and assume no liability for any User Content, or for any resulting loss or damage to any person. Nor are the Companies liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Although the Companies have no obligation to screen, edit or monitor any User Content, we reserve the right, and have sole discretion, to remove without notice any User Content posted or stored for any reason, including a violation of these Terms. Any use of our websites or apps, including submission of User Content, in violation of these Terms may result in termination or suspension of your permission to use the websites and apps.
Despite our safety and privacy controls, we cannot guarantee that you will not encounter inappropriate User Content or illegal conduct from third parties. You can help us to make our websites and apps welcoming for all users by reporting any offensive or unwelcome conduct to us.

If you believe in good faith that materials hosted by us, including User Content, infringe your copyright, please provide the written information requested below (including paragraph numbers) in the order requested:

  1. A clear identification of the copyrighted work you claim was infringed.
  2. A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on our websites or apps, such as a link to the infringing material.
  3. Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
  4. Include the following statement: “I have a good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law.”
  5. Include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and I am the copyright owner, or am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.”

The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Notices of claims of copyright infringement on our websites or apps should be emailed or mailed, at your choice, to:

Ben Selden, CFO
COMOTO HOLDINGS, LLC
4020 South 26th St.
Philadelphia, PA 19112
[email protected]

It is our policy to respond expeditiously when we receive a clear and complete notice of alleged copyright infringement that complies with the Digital Millennium Copyright Act (the “DMCA”). If we receive proper notification of claimed copyright infringement, we will remove or disable access to material claimed to be the subject of infringing activity in accordance with the DMCA, and in appropriate circumstances, disable and/or terminate the accounts of users who are repeat infringers.
We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, please note that you may be liable for damages (including costs and attorneys’ fees) if you make a false claim of copyright infringement. We will review and address all notices that comply with the requirements above.
In accordance with the DMCA and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, subscribers or accountholders who are deemed to be repeat infringers. We may also, at our sole discretion, limit access to our websites and apps, and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

Account Information

In order to access certain features of our websites and apps, you may be required to create a user account (your “Account”). Information you provide through your Account must be truthful. User names may not be offensive, deceptive or violate any other party’s rights. You are responsible for the security of your access codes and passwords, and agree that the Companies are not liable for any unauthorized use of those access codes or passwords. If you are a resident of a jurisdiction that provides a right to delete personal information and you submit such a request to us, processing your request may result in the deletion of some or all of your account information.

Termination of Usage

We reserve the right to suspend and/or terminate your Account and your access to our websites and apps at any time, for any reason, without prior notice, as determined in our sole discretion. If you violate any of these Terms of Use, commit fraud or falsify information in connection with your use of our websites or apps, your Account may be terminated immediately and we reserve the right to hold you liable for any and all damages we may suffer, to pursue legal action through relevant local, national and international law enforcement authorities and to notify your Internet Service Provider of any fraudulent activity we associate with you or your use of our websites or apps. If we terminate your Account, you may not re-enroll or join under a new account unless we formally invite you.
You may discontinue your use of and access to the websites and apps at any time. However, these Terms remain in force until terminated by the Companies, which may be done at any time in our sole discretion. We may also, at any time, suspend or block your access to our websites and apps without notice for any conduct that we, in our sole discretion, believe is contrary to the Companies’ best interests, in violation of these Terms, or in violation of any applicable local, state, or federal laws or regulations.
In the event of any termination, the restrictions on your use of the material on the websites and apps (including with respect to intellectual property), and any of these Terms that are by their nature unaffected by termination of your usage of the websites and apps (including the terms applicable to dispute resolution, indemnification, limitation of liability, and disclaimer of warranty) shall survive such termination, and you agree to remain bound by those terms. We reserve the right to seek all remedies available at law and in equity for violations of these Terms.

Availability of the Websites and Apps

While we use commercially reasonable efforts to keep our websites and apps accessible, they may be unavailable from time to time for indefinite amounts of time and for any reason including, without limitation, routine maintenance. We are not responsible for any coverage or connectivity issues you may experience, or any charges, data rates, or other fees incurred for cellular service, internet connection, etc.

Product Availability & Descriptions

Product availability is not guaranteed. All prices displayed on our websites and apps are quoted in U.S. dollars and are valid in the continental United States only. We reserve the right, without prior notice, to discontinue products, change availability, or change specifications and prices on products shown on our websites. We further reserve the right to limit the order quantity of any items without prior notice, before or after your purchase.
Although we strive for accuracy in all elements of our websites, including product listings, descriptions and images of products, there may be errors, inaccuracies or omissions that relate to product descriptions, pricing, promotions, offers, shipping prices, shipping times, availability, or other details. As the actual colors you see displayed for products may vary depending on your monitor or device, we cannot guarantee that your monitor’s display of color will accurately reflect actual product color or finish. We are not responsible for your interpretation or reliance on any information or content found on the websites, and make no representations about the accuracy, reliability, completeness, or timeliness of the websites and apps. We are not responsible for the conduct, whether online or offline, of any person using the websites, including any person’s violation of these Terms of Use.
We reserve the right to correct any errors, inaccuracies or omissions (including pricing) and to change or update information or cancel orders if any information on our websites is inaccurate at any time without prior notice (including after you have submitted an order). If your order is cancelled after you have already been charged for the purchase, we will refund to you the amount paid.

Risk of Loss

The risk of loss and title for products purchased by you passes to you upon our delivery of the items to the shipping carrier.

Emissions Laws & Aftermarket Parts

By purchasing aftermarket parts modifying motorcycle emission control systems, including but not limited to exhausts, fuel controllers and smog block-off plates (“Racing Parts”), you acknowledge that those Racing Parts are legal only for closed-course competition use, and you agree not to use those Racing Parts on a street vehicle. The Companies cannot verify your usage of Racing Parts, and will not be held responsible for any misuse. It is your responsibility to comply with all laws that apply to your vehicle.

State Sales and Use Taxes

State sales, use, and other taxes may be due on products and services sold through our websites and apps, and are assessed as applicable. In addition to notice of tax due on each purchase, which we provide at checkout, certain states require the delivery of an annual purchase summary to customers and the state tax authority. By purchasing products and services through our websites and apps, you are agreeing to delivery of this annual summary to you via email. Annual tax summaries are tax documents that may require action on your part.

Sweepstakes, Contests, Promotions, and Surveys

From time to time, the Companies may conduct contests, sweepstakes, raffles, surveys, games or other similar promotions. Each contest or promotion may have additional terms and/or rules that will apply in addition to these Terms. Please review the applicable rules as well as our Privacy Policy prior to participating. If the promotion rules conflict with these Terms, the promotion rules will govern.

  • For more information about the RPM rewards program, please click here
  • For more information about ZillaCash, please click here
  • Third-Party Links

    Our websites and apps may contain links to third party websites and features. The Companies are not responsible or liable for any websites or apps other than our own, even if linked from one of the Companies’ websites or apps. Please review the privacy policies and terms of use for each website or app you visit before downloading, using, or submitting your information.

    Disclaimer of Warranty

    THE COMPANIES’ WEBSITES AND APPS, AND ALL PRODUCTS AND SERVICES OFFERED THROUGH THEM, ARE MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANIES HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WITH RESPECT TO THE WEBSITES, APPS, AND ANY SERVICES, PRODUCTS, OR MERCHANDISE OFFERED THROUGH THE WEBSITES OR APPS, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THOSE OF TITLE NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
    YOU EXPRESSLY AGREE THAT YOUR USE OF THE COMPANIES’ WEBSITES AND APPS IS AT YOUR SOLE RISK AND THAT THE COMPANIES ARE NOT LIABLE TO YOU OR ANY THIRD PARTIES FOR ANY PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE RESULTING FROM YOUR USE OF THE WEBSITES OR APPS, OR ANY PRODUCTS OR SERVICES SOLD THROUGH THEM. YOU FURTHER AGREE TO ASSUME THE ENTIRE COST OF ANY AND ALL DAMAGE, SERVICING, REPAIR, OR CORRECTION TO YOUR VEHICLE, DEVICE, COMPUTER SYSTEM, OR OTHER EQUIPMENT THAT MAY BE NEEDED DUE TO YOUR USE OF THE WEBSITES OR APPS, OR ANY PRODUCTS OR SERVICES SOLD THROUGH THEM. NEITHER THE COMPANIES NOR ANY OF THEIR EMPLOYEES, AGENTS, CONTENT PROVIDERS OR LICENSORS OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, WARRANT THAT USE OF THE WEBSITES OR APPS WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO (A) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITES OR APPS, (B) THE AVAILABILITY OR DELETION OF, OR FAILURE TO TRANSMIT, ANY CONTENT AND OTHER COMMUNICATIONS MAINTAINED BY THE WEBSITES OR APPS, (C) THE ACCURACY, RELIABILITY OR COMPLETENESS OF ANY CONTENT OR INFORMATION OFFERED THROUGH THE WEBSITES OR APPS, OR (D) THAT THE FILES AVAILABLE FOR DOWNLOAD FROM THE WEBSITES OR APPS, IF ANY, WILL BE FREE FROM INFECTION, VIRUSES, WORMS, TROJAN HORSES, OR OTHER CODE THAT MAY HAVE CONTAMINATING OR DESTRUCTIVE PROPERTIES.

    Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANIES OR ANY OF THEIR EMPLOYEES, AGENTS, PARTNERS, SERVICE PROVIDERS, CONTENT PROVIDERS OR LICENSORS, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES HOWEVER CAUSED, WHETHER FOR BREACH OF WARRANTY, BREACH OF CONTRACT, PRODUCT LIABILITY, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEBSITES OR APPS, ARISING OUT OF THE CONTENT AND OTHER INFORMATION CONTAINED THEREIN OR IN THESE TERMS OF USE, THE PRODUCTS OR SERVICES PROVIDED THROUGH OUR WEBSITES AND APPS, OR YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITES OR APPS, OR ANY CONTENT OBTAINED FROM THE WEBSITES OR APPS, EVEN IF REVER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
    IN NO EVENT SHALL THE COMPANIES’ TOTAL LIABILITY EXCEED, IN THE AGGREGATE FOR ALL CLAIMS SUBJECT TO THESE TERMS OF USE, AN AMOUNT THAT IS THE GREATER OF TWO HUNDRED AND FIFTY DOLLARS (USD $250.00) OR THE AMOUNT THAT YOU HAVE PAID US IN THE LAST YEAR FOR ACCESS TO OUR WEBSITES AND APPS.
    YOU ACKNOWLEDGE THAT THE COMPANIES WOULD NOT PROVIDE ACCESS TO THEIR WEBSITES OR APPS IF NOT FOR THE FOREGOING LIMITATIONS, AND THAT THESE LIMITATIONS OF LIABILITY ARE ESSENTIAL ELEMENTS OF THE TERMS OF USE. THESE LIMITATIONS OF LIABILITY REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
    BECAUSE SOME JURISDICTIONS DO NOT ALLOW A LIMITATION OR EXCLUSION OF LIABILITY IN ALL CIRCUMSTANCES, IN THOSE JURISDICTIONS, THE COMPANIES’ LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

    Dispute Resolution Terms

    Our customer service team is here to assist you with any issues you may encounter with our websites, apps, services, or products. The following terms apply to disputes, which we are unable to resolve informally. PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE YOUR CLAIM HEARD BY A JURY.

    Agreement to Mediation and Arbitration

    Any and all disputes, claims, and causes of action between you and the Companies, including those arising out of or connected with our websites and apps, any benefits associated with them, these Terms and Conditions, or our Privacy Policy that cannot be settled through informal discussions shall be first submitted to mediation administered by the American Arbitration Association (“AAA”) under its Commercial Mediation Procedures before resorting to binding arbitration. Any dispute, claim, or cause of action that is not resolved by mediation shall be settled by binding arbitration administered by the AAA in accordance with its Commercial Arbitration Rules. Payment of all filing, administration and arbitrator fees will be governed by the AAA's applicable rules, and we will reimburse those fees if your claims at issue seek less than $10,000. Likewise, we will not seek attorneys’ fees and costs in arbitration. Judgment on any award rendered by the arbitrator may be entered in any state or federal court of competent jurisdiction.

    Exclusions from Arbitration

    Notwithstanding the above, you or the Companies may choose to pursue a dispute in court and not by arbitration if the dispute qualifies for resolution in small claims court. The Companies may also seek injunctive relief, damages, or other appropriate relief in state or federal court if the dispute involves an infringement or threatened infringement of our intellectual property rights. Any such dispute brought by you or the Companies in court shall be filed in the state or federal courts located in Philadelphia, Pennsylvania, and you consent and agree to the personal jurisdiction and venue of these courts.

    Class Action Waiver

    You agree that, to the maximum extent permitted by applicable law, any and all disputes, claims, and causes of action arising out of or connected with the websites and apps, any products or services sold through them, these Terms and Conditions, or our Privacy Policy will be resolved on an individual basis, without resort to any form of class action or mass action. This provision shall not be construed as a waiver of your right to seek public injunctive relief as provided under California law to the extent such right may otherwise be available to you.

    Time Limitation

    You agree to bring any and all claims against the Companies within one year from the date of accrual of a cause of action, and that actions brought after this date will be deemed time-barred.

    Indemnification

    You agree to indemnify, defend, and hold harmless the Companies, their parents and affiliates, together with their respective employees, agents, directors, officers, suppliers, and shareholders from and against any and all claims, demands, actions, costs, liabilities, losses of any kind (including attorneys’ fees) arising out of your use of the websites and apps, your breach or alleged breach of these Terms of Use (including but not limited to the warranties related to your User Content), or your breach or alleged breach of the copyright, trademark, proprietary, or other rights of the Companies or third parties.

    Additional Terms for iOS Apps

    In addition to your agreement with these Terms of Use, the following provisions apply with respect to your use of any version of our mobile apps compatible with Apple Inc.’s iOS operating system.

    • You and the Companies acknowledge that these Terms of Use are between you and the Companies only, and not with Apple. The Companies, not Apple, are solely responsible for their websites and apps, and the content therein.
    • The license you have been granted in these Terms of Use is limited to a non-transferable license to use the Companies’ apps on an Apple-branded product that runs Apple’s iOS operating system and is owned or controlled by you, or as otherwise permitted by the Usage Rules set forth in Apple’s App Store Terms of Service. In addition, you must comply with the terms of any third-party agreement applicable to you when using our mobile apps, such as your wireless data service agreement.
    • You and the Companies acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the websites and apps.
    • Apple is not responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of any of our mobile apps to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the mobile app to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the mobile apps, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the Companies’ sole responsibility.
    • You and the Companies acknowledge that the Companies, not Apple, are responsible for addressing any of your claims or any third party claims relating to our mobile apps or your possession and/or use of our mobile apps, including, but not limited to: (i) product liability claims; (ii) any claim that our mobile apps fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
    • You and the Companies acknowledge that, in the event of any third-party claim that one of our mobile apps infringes that third party’s intellectual property rights, the Companies, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
    • You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
    • Any questions, complaints or claims with respect to our mobile apps should be directed to us, using the information found below under “How to Contact Us.”
    • You and the Companies acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms of Use, and that, upon your acceptance of these Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you.

    No Waiver

    No delay or failure by the Companies to enforce any provision in these Terms of Use shall constitute a waiver of any of the Companies’ rights. Neither the receipt of any funds by the Companies nor the reliance of any person on our actions shall be deemed to constitute a waiver of any part of these Terms of Use. Only a specific, written waiver signed by an authorized representative of the Companies shall have any legal effect..

    Severability

    If any provision of these Terms of Use is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect.

    Assignment

    The Companies may assign or transfer their rights and obligations in the websites or apps, or under these Terms to any company or person at any time, without restriction, and without prior notice. You may not assign or transfer any rights or obligations to anyone without specific, prior, written consent by the Companies.

    Governing Law

    Any disputes arising out of or related to these Terms of Use and/or your use of our websites or apps shall be governed by the laws of the United States and the State of Pennsylvania, without regard to choice-of-law rules and without regard to conflicts-of-laws principles.

    How to Contact Us

    If you have any comments or questions about these Terms of Use, communications can be submitted to our postal address, via email to [email protected], or by calling 1-800-318-4823.

    COMOTO HOLDINGS LLC
    4020 South 26th St.
    Philadelphia, PA 19112

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Mailing Lists

We make portions of our customer lists available to carefully screened companies that offer products and services we believe you may enjoy. If you do not want to receive those offers and/or information, please contact us.

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