J&P Cycles Return Center

Return Policy

J&P Cycles Return Policy is the Best in the Industry! We want you to be satisfied.

Returns must be made within 120 days of invoice. Shipping fees are not refundable. All returns must be in re-sellable or like-new condition. Defective parts or parts sent to you in error will be exchanged or refunded in full. Returns after the 120-day return period will be subject to a restocking fee. See our special warranty notes on exhaust systems and gas tanks.

Note: All foreign returns must be authorized in advance¹. Please contact us if you have a foreign return.

Return A Part Using Our Online UPS² Return System

After reviewing our returns & exchange policy, if you are not happy with your order, you can return or exchange¹. Return shipping is FREE¹ for damaged or defective parts.

Use of the USPS or UPS² pre-paid return label is for your convenience. The cost of return shipping will be deducted from your credit or refund. ($7.99 on packages up to 20 lbs. $12.99 on packages over 20 lbs. & on oversized merchandise. Continental U.S. only.) We reserve the right to charge a restocking fee of 10% or refuse any exceptions. For defective parts or ones sent in error, return shipping charges will be refunded in full.
You will need a printer to use our online return system. You will be given a page that contains a return label that must be attached to the package you're shipping back.
Additionally, you'll need to find a UPS Location near you to take your package. UPS has a convenient Locator service to help you find a location close to you.

Step 1

Please Enter Your Information

*First Name:
*Last Name:
*Street Address:
Apt. #, etc.
*City:
*State:
*Zip Code:
*Country:

Step 2

Enter the part numbers to return

Add More Parts

Step 3

Finalize and Print Label

*Customer Number:

(You can use your phone number if you can't find your Customer Number.)

*Estimated Total Weight of Products (in lbs):

Click here if you would rather return your package using USPS.

Exclusions

J&P Cycles' Free Returns & Exchanges policy does not apply to orders/merchandise being returned from locations outside of the United States and APO/FPO locations.

Our Story

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. Read More

J&P Cycles Return Center

Return Policy

J&P Cycles Return Policy is the Best in the Industry! We want you to be satisfied.

Return A Part Using Our Online UPS² Return System

After reviewing our returns & exchange policy, if you are not happy with your order, you can return or exchange¹. Return shipping is FREE¹ for damaged or defective parts.

Step 1

Please Enter Your Information

Step 2

Enter the part numbers to return

Step 3

Finalize and Print Label

Exclusions

What our customers are saying:

Keep Up With J&P Cycles!

Our Story

J&P Cycles Return Center

Return Policy

J&P Cycles Return Policy is the Best in the Industry! We want you to be satisfied.

Return A Part Using Our Online UPS2 Return System

After reviewing our returns & exchange policy, if you are not happy with your order, you can return or exchange1. Return shipping is FREE1 for damaged or defective parts.

Step 1

Please Enter Your Information

Step 2

Enter the part numbers to return

Step 3

Finalize and Print Label

Exclusions

What our customers are saying:

Keep Up With J&P Cycles!

Connect With Us:

Our Story

Return A Part Using Our Online UPS² Return System

After reviewing our returns & exchange policy, if you are not happy with your order, you can return or exchange¹. Return shipping is FREE¹ for damaged or defective parts.