FAQs & Essential Info
These Pop Up A Lot
Q: Tell Me More About The 5% Unlimited Cash Back
A: Members earn 5% RPM cash back on all qualified purchases, both in-store and online, across our entire family of brands.
- You can bank your earnings and spend them whenever you’re ready in-store or online.
- If you’re headed to your local store, just give the associate the email linked to your RPM account, and you’re good to go.
- For online shopping, just connect your accounts to your RPM membership, and you’ll see the option to apply your RPM credit at checkout. Easy breezy.
Click HERE for discount exclusions.Q: How Does The $15 Welcome RPM Cash For First-Time Members Work?
A: First-time RPM members get $15 in Welcome RPM Cash after signing up to use on their next order. You’ll find it in "My Account" when signed in to any linked account online.
- You can apply it at checkout when selecting your payment type, or bank it for later, just like the rest of your RPM Cash earnings.
Q: What should I know about Free 2-Day Shipping & Free Returns?
A: Free 2-Day Shipping (Business Days)
RPM Members receive Free 2-Day Shipping on qualifying items shipped within the continental U.S. (excludes Alaska, Hawaii, U.S. territories, and international orders).
Important Timing Details:
- Business Days Only: "2-Day" refers to business days (Monday–Friday) in transit. Weekends do not count as transit days.
- The Weekend Gap: Because carriers do not pick up or deliver on weekends, orders placed between Wednesday (after cutoff) and Sunday will typically arrive early the following week (Monday or Tuesday).
- Estimated Dates: This service is a performance target, not a money-back guarantee. The specific "Free Delivery By" date shown in your cart accounts for these weekend gaps.
Ineligible Products
Some products are not eligible for 2-Day Shipping — including but not limited to:
- Items marked as hazardous materials (e.g., aerosols, batteries, fuel-related products)
- Oversized or overweight items (e.g., tires, stands, hard luggage, ramps)
- Orders shipped from a vendor or partner warehouse rather than a J&P Cycles distribution center
- Any product explicitly marked as ineligible for 2-Day Shipping on its product page or at checkout
- Ship to store orders
Free Returns
As an RPM member, you receive free standard return shipping on orders shipped within the continental United States (not applicable in AK or HI). RPM members enjoy fast processing of returns, with no restocking, processing, or exchange fees.
Additional charges may apply for returns of oversized items, heavy items, hazardous materials, and other items that require specialty shipping. Additional details can be found in our Shipping Policies and RPM Terms of Use.
Q: What Kind Of Discounts On Featured Brands Can I Expect As A Member?
A: RPM members automatically get 10% off full-price and sale-price items (clearance excluded) from these brands:
- AXIAL
- BILT
- BILT Factory
- Double Tough
- Duraboost
- Hotwired
- J&P Cycles
- Megaboost
- Motolis
- Motopro
- Orbit
- REAX
- SEDICI
- Speedmetal
- Stockton Tools
- Street & Steel
- Trackside
RPM members also receive 10% off full-price items from these brands:
- Allstate Leather Inc.
- Andrews
- Arrow Exhaust
- Arrowhead Electrical Products
- Barnett
- Baron
- Bel Ray Lubricants
- Boss Audio Systems
- Bull-it Jeans
- Chrome Dome
- Clymer Publications
- Colony
- Cometic
- Cycle Visions
- Dakota Digital
- Daytona Boots
- Daytona Twin Tec
- Diamond
- Diamond Engineering
- Dream Apparel Saddlebag & Accessory
- Dynatek
- Easy Brackets
- Freedom Performance Exhaust
- Full Boar Exhaust
- GMA
- Goodridge
- HCI
- James Gasket
- Jims
- Joker Machine
- KST Kustoms
- LA Choppers
- Lucas Brand
- Lyndall Brakes
- Magnum
- Mikuni
- Milwaukee Motorcycle Clothing Co.
- Milwaukee Twins
- Mustang Seats
- Namz
- NGK Spark Plugs
- PathfinderLED
- Pingel
- Pro-One
- Rick’s Motorsport Electrics
- Rivco
- RSD Apparel
- Rukka
- Russell
- Show Chrome
- Willie & Max
- Zan Headgear
RPM members receive 5% off full-price items from these brands:
- Biker’s Choice
- Eastern Motorcycle Parts
- HogWorkz
- Kryptonite
- Paughco
- Rizoma
- Standard Motor Products
- Twin Power
- V-Twin Mfg.
Q: Tell Me More About 50% Off A REVER Pro Ride Tracking Subscription.
A: RPM subscribers get half off a REVER Pro membership (a $19.99 value).
REVER is the world’s largest motorcycle app for planning, tracking, and sharing your experiences. Built to keep you connected to friends, the ride, and the road. The PRO version is an entirely ad-free experience that unlocks its full capabilities.
Get The Most Out Of Every Ride - Turn-by-turn GPS voice navigation
- 3D flyover & explore options
- Ride recording with stats & reviews in 3D flyover
- Route planning & recording
- Weather radar & alerts
- Butler Maps road recommendations
- SMS alerts & location tracking
- Live friend tracking
- Options to find & create challenges, events, & communities
- Points of interest suggestions & More
See MoreQ: Do I Get Early Access To Sales & New Releases?
A: Definitely. Members are periodically granted early access to sitewide sales, get the first word on new releases, and receive exclusive offers all year across all three brands. Think members-only holiday deals, Double RPM Cash Back offers, rally promos, and more.
Q: Are There Any Exclusive Event Experiences For Members?
A: We’re at events all year, all over the country—RPM members get VIP treatment. This means extra perks, free activities or classes during events, cool swag, and more.
Q: What Are The RPM Concierge Services?
A: As a member, enjoy exclusive access to our concierge services. These include a private phone line for account help and general assistance, plus the ability to schedule a 1 on 1 call with an expert for more detailed questions—like parts, gear, or installs.
Our experts are ready to help!
Skip The Wait: Log in as a member and Contact the RPM concierge team by phone here.
Schedule a 1 on 1 Call: Log in as a member and Connect with Calendly
Q: How Do I Get Discounts On Bike Rentals With Twisted Road?
A: Thanks to our partnership with motorcycle rental company Twisted Road, RPM members receive an additional 15% discount on all bike rentals nationwide. To redeem, simply rent through Twisted Road using the same email address you joined RPM with. Learn more.
Q: The Nitty-Gritty: Full Terms, Conditions, Shipping & Return Policies
- By purchasing and enrolling in Riders Preferred Membership, you agree to the Program Terms and Conditions.
- 5-10% RPM discount applies on the qualifying featured brands listed above.
- RPM free 2-Day Shipping (Business Days Mon-Fri) applies on qualifying items. Please note: Orders placed Wednesday (post-cutoff) through Sunday will typically arrive early the following week. Contiguous U.S. only. Not available for AK, HI, or U.S. Territories. View our Shipping Policies.
- RPM free returns apply to qualifying items and are processed according to a standard return timeline, for orders shipped to the contiguous U.S. only. View our Return Policy.
*Some restrictions apply. See Terms and Conditions for full program details.
Membership
Shop by Vehicle
Track Order
Contact Us
